Polaris Co-Pilot: Smarter Fault Resolution & HVAC Governance
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🔹 Business-Driven Work Prioritization
Focuses effort on what truly matters—energy savings, tenant comfort, and cost control.
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🔹 Capture & Structure Building's HVAC Knowledge
Turns operational know-how into a repeatable framework for each building—removing reliance on individual expertise.
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🔹 Works Without BMS/IoT Data
Delivers full fault analysis even when system data is limited—guiding manual verification where needed.
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🔹 Mobile-First, Built for the Field
Designed for daily use by on-ground teams—quick reporting, real-time updates, faster resolution.
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🔹 Cross-Team Coordination
Aligns everyone with role-based responsibilities and transparent fault tracking.
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🔹 Guided Workflows for All Users
Step-by-step resolution paths for operators, FMs, and vendors—reducing guesswork and driving consistency.
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🔹 Covers All Root Causes
Goes beyond system alerts—ensures every possible cause is checked, including those needing manual validation.
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🔹 Fault Resolution Management, Not Just Ticketing
Tracks what happens between reporting and resolving faults—ensuring accountability, not just checkboxes.

Co-pilot
